How I can cancel my order at Simwala.org?
At simwala.org you can simply call us at +91 8144-68-14-22 or Raise a query with your order details and cancellation reason.
When I can cancel my order?
Can I cancel my order after delivery?
Once you have received your SIM card you cannot cancel your order. You can contact us at our support helplines or Raise a query for any issues with delivery/activation or recharge.
Will I get a refund for my order?
How can I initiate or claim my refund?
To initiate your refund, send us your order details, cancellation reason and bank details by Raise a query.
How will I get my refund?
If you have paid online you will get your refund on your source account. In case you paid through cash on delivery or Paytm, you may choose a refund through NEFT or Paytm.
How much time does a refund take?
In case of online payment you will get your refund within 1-2 working days once refund is initiated. In case you have paid in cash and you have chosen NEFT as your refund method, will get a refund within 1-2 working days once refund is initiated. If you choose paytm as refund method you get your refund within 1 working day once refund is initiated.
In case you are facing issues with your refund, you can write to us at Raise a query.
